Sunday, December 31, 2017

Smashwords 2017 Year in Review and 2018 Preview

Welcome to my annual Smashwords year in review for 2017 and preview of the year ahead.

I’d like to start first with a big shout out to Smashwords authors, publishers, business partners and industry friends for your trust and partnership.

And a big welcome to the thousands of authors, publishers and readers who joined the Smashwords community this year.

February 2018 will mark the 10-year anniversary of when we first announced Smashwords to the world and began private beta testing.  May 2018 will mark the 10-year anniversary of when we opened our virtual doors for business.

These last 10 years have been nothing short of amazing, and it’s thanks to authors and publishers like you that we’re still here to serve you.

We ended our first year of Smashwords in 2008 with 140 books from 90 authors.  Today, Smashwords carries over 470,000 titles and works with 135,000 authors and publishers around the world.  We work with an awesome network of retail and library distribution partners who do amazing work behind the scenes to support Smashwords authors and publishers.

Let’s look at the business and service milestones for Smashwords this year and then I’ll share a preview of our plans for 2018.

Business Milestones

  • Books published – We now publish 472,100 ebooks, up 8% from 437,200 at the end of last year.
  • Words published – We now publish 16.8 billion words, up 1.2 billion or 7.5% from 15.6 billion a year ago.
  • Authors/pen names served – We now publish 135,175 authors, up almost 8,000 or 6% from 127,500 authors a year ago.
  • Profitability – Despite the moribund sales of most retailers, we managed to eke out another profitable year this year.  Our balance sheet is strong with cash and no debt which means we’re in a good position to ride out the industry slump as other players come and go.
  • Library ebooks show more growth – Library ebook sales continued to show modest growth, indicating that library sales are somewhat decoupled from weak retail sales.  The library ebook market is still small and has room for more upside.
  • Kobo holding steady - Kobo has been holding its own these last four years as other retailers have struggled more.  I think this speaks to their broad geographic footprint and strong line of e-reading devices that continue to earn solid reviews.  From their founding, Kobo has always had more of an international focus than the other larger retailers.  They’ve also got some additional measure of diversification in that they power the bookstores of other stores, and now they’re expanding into audiobooks. 
  • Scribd shows growth – Back in 2015, Scribd did a big pivot by cutting most romance from their catalog.  Romance readers were reading this subscription service out of house and home so Scribd had to pull back and regroup.  As a result, Smashwords romance authors took a big hit in 2015 compared to the strong sales they experienced at Scribd in 2014.  In 2016, however, we saw modest growth return at Scribd.  I’m looking forward to seeing what they can do in 2018. 
  • Sales up at Smashwords Store - Another bright spot was the Smashwords Store, which bucked the industry-wide trend to show year over year sales growth.   I think the performance was boosted by a few factors:  1.  Strong results for authors participating in our big two annual promotions for Read an Ebook Week and our July/Summer Winter Sale, and the addition of a new annual sale, our Smashwords End of Year Sale which ends January 1.   2.  Our new Smashwords Special Deals feature (I’ll describe it below) a self-serve merchandising tool, made it easy for readers to find onsale books.   3.  I think there’s a growing awareness that the Smashwords Store pays royalties up to 80% list, even on some 99-cent ebooks. For authors with strong platforms and the ability to direct readers to one store or another, it's a profitable sale.

Service Milestones

  • Monthly payments! – We launched monthy payments in early 2017.  Previously we paid quarterly.  We also eliminated the prior $10 threshold on PayPal payments.  Even if we only owe you a penny, we’ll pay that penny!
  • Distribution to Bibliotheca cloudLibrary – In February we announced a distribution deal with  Bibliotheca cloudLibrary (formerly 3M CloudLibrary), adding up to 3,000 additional libraries that can now purchase Smashwords titles.
  • Faster, more frequent deliveries to Barnes & Noble – In February, 2017 we announced that thanks to our friends at B&N, Smashwords now delivers books and updates 24X7 to their store.  Previously, we delivered only once-daily Monday-Friday at their request.  This means faster listings for your books.  It’s worthwhile to contrast this with the very early days of ebooks back in 2009 when it could take retailers several weeks to list a book, or contrast with print publishing where it can take a publisher 12-18 months to get a book into stores.
  • 2017 Smashwords Survey – Every year we produce this research report based on actual aggregate sales data sourced from across our retail and library distribution network.  Every year when I’m producing it, I privately curse it and swear I never want to do another (it’s a lot of work to pull this together!!), but every year when the findings reveal themselves I’m amazed at the insights it brings.  This year’s survey had two big bright spots from my perspective:  1. We found that $4.99 joined $2.99 and $3.99 as a pricing sweet spot that can maximize readership and earnings.  My takeaway from that finding was that despite all the pressures for devaluation in the marketplace, authors with loyal readership have pricing power.  2.  We knew from prior annual Surveys that books released as preorders sell more copies than those that are not, but this was the first Survey where we dug deeper and discovered how preorder books are vacuuming up the lion’s share of new book release sales each year. 
  • Special Deals launched - In August we introduced Special Deals, a new self-serve automated merchandising feature at the Smashwords store.  To join this ongoing home page promotion, simply create a coupon code in your Dashboard’s Coupon Manager and set the coupon to “public.”
  • Global pricing control – In September, we gave our authors and publishers unprecedent control over pricing with the launch of our new Global Pricing Control feature.  You can now set custom prices for 248 different countries and 152 local currencies.  If you want to price at 3.99 Euro in Germany and 2.99 in Italy, you can do that with Global Pricing Control.  It’s also a great tool for authors doing BookBub promotions who need to lock down different custom prices in different countries, or for authors who need to deal with Amazon’s unruly price-matching nastygram emails.
  • New categorization options for erotic works – In September, after many months of close collaboration with our largest retailers, we rolled out a new classification system for erotic works that allows authors and publishers to certify the presence, or lack thereof, of certain taboo themes.  The feature allows us to give retailers and library partners greater control over what they receive from our authors and publishers.  As I mentioned in the original announcement, the move was designed to enable greater trust and transparency about the themes contained in these books.
  • New ticketing system to support you better – This month we rolled out a new ticketing system to support your service inquiries.  Every time you click the “?” icon at the top of any page at the Smashwords site and fill out that support form, it’ll generate a unique ticket which our team will track until your question is answered to your satisfaction.  It’ll also let you provide us instant feedback about each interaction with our service team.  Did we do great, or could we have done better?  Our goal is service with a smile.  We aim to answer your questions quickly, accurately and completely the first time around. 
  • Smart Author podcast – In October I launched the Smart Author podcast.  This has been my passion project for the last 18 months so it’s been a lot of fun (and incredible hard work  - my hat goes off to my fellow podcasters who’ve been doing this much longer!) to produce and share this with the world.  It’s like a free masterclass in ebook publishing best practices.  Apple Podcasts placed it in to their coveted New & Noteable home page feature for a few weeks which gave it a big boost (thank you Apple Podcasts!), and the launch was also assisted by an amazing volunteer launch team of Smashwords authors.  If you haven’t listened to it yet, you can check out the trailer right below or visit for links to the various podcast directories that carry it.

Smashwords Plans for 2018

We’ve got some exciting plans for 2018.  In broad strokes, here’s what you can expect:

  • Home page redesign – The home page you see now at Smashwords will get a refresh as we work to make more books more accessible and discoverable to the readers who want to discover them!
  • New line of business - Smashwords will expand our footprint by entering a new adjacent market that I think will please our authors and retailers alike (how’s that for opaque and obfuscated?)
  • More book marketing tools - We're working on a number of initiatives here that fall under the theme of helping you sell more books.  Some of this will be high profile and visible, and some of it will be behind the scenes.  I'll keep this item broad and vague for now so we don't tip our hand too much.
  • More continuous improvement - Every week at Smashwords our engineering team is launching new updates to the Smashwords platform.  In addition to the high-profile new features we announce here at the blog or at Site Updates, there are many more smaller but equally important incremental enhancements.  We're never standing still.
  • New 2018 edition of the Smashwords Book Marketing Guide - I first published this back in 2008, and updated it several times over the years.  The last major update was almost five years ago.  I think its continuing popularity speaks to the fact that I focused on evergreen book marketing ideas.  These aren't flash-in-pan marketing tips that work today but won't work tomorrow.  The new edition is completely revised and restructured.  The organization is more logical, making it easier for authors and publishers to leverage these ideas at every stage of their publishing journey.  The new edition is scheduled for full release at the end of January.  If you can't wait another month, you can get it early via my exclusive advance audio serialization of the new edition on the Smart Author podcast (next item).
  • More from Smart Author – Unlike podcasts that go on for hundreds of episodes (and kudos to them for their achievement), I always intended Smart Author to have a finite number of core episodes focused on evergreen best practices.  Right now I’m in the middle of doing an exclusive advance audio serialization of the new 2018 edition of the Smashwords Book Marketing Guide, and then after that I’ve got a few more episodes planned that should keep me busy through the end of February or March.  After that, we’ll see.  Tell me what you want next, because this podcast is for you.  
  • More surprises
Thank you again for your trust, partnership and support.  Thanks also for distributing with Smashwords.   When you distribute with Smashwords to the retailers and library platforms we serve, you're directly supporting our ability to bring you exciting new tools and opportunities.

Don't miss my 2018 publishing industry predictions, also out today!

2018 Book Industry Predictions: Are Indie Authors Losing their Independence?

Welcome to my annual publishing predictions post where I prognosticate about the future and share my views on the state of the indie nation.

Each year around this time I polish off my imaginary crystal ball and ask it what the heck is going to happen next.

My crystal ball was a bit surly this year. The first thing it told me was, "you don't want to know."  Less than helpful.

The second thing it told me was, "Re-reread your 2017 predictions.  2018 is going to play out as a continuation of last year."

That's a little more helpful.  Most of my predictions for 2017 were pretty close.

When I think about the future, I start by looking at the past and then I look for patterns and trends. 

What are the entrenched macro trends and forces that, like gravity, are likely to continue in the same direction for many years to come?  And how will these trends impact what they touch, and how will that change the course of the future?

It's a fun exercise, even when what I see doesn't fit within the rim of rose-colored glasses.

By imagining possible outcomes, we can formulate strategies for the future, or we can take steps to prevent that future from happening.

Things are tough out there for most authors.

This is nothing new.  Authorship has always been a tough business.  Even before the rise of indie authorship, most traditionally published authors still had to maintain day jobs to make ends meet.

Indie Authors Assert Control

10 years ago, publishers controlled your fate. They decided which writers became published authors, and they rejected most who came knocking, pleading and begging at their door.

Publishers were the gatekeepers to the printing press, retail distribution and readers.

Now, thanks to the tools of indie authorship, you've wrestled your fate away from publishers.  You decide how and when you publish your book.  You can reach readers without a publisher.

As I've written here at the blog many times, once indies gained access to the tools of professional publishing, the power center in the industry shifted from publishers to authors.  It seemed as if authors would finally control the fate of this industry.  Yay!

The Rise of Indie Authorship

Amazon launched their ebook self-publishing platform in late 2007, a few months before we unveiled Smashwords in early 2008.  Our two platforms made it fast, free and easy for writers to self publish and sell ebooks.   We were at the right place at the right time.

Between 2008 and 2010, the ebook market grew exponentially as millions of readers transitioned their reading from paper to screens, and as retailers opened their virtual shelves to all indie ebooks.  

Apple entered the market with its iBooks store in 2010, and brought with it the agency pricing model  which let authors and publishers control their own prices and earn 70% of their list price for each copy sold.  This was a radical approach to book pricing that put more power in the hands of authors.  Yay!

Prior to agency pricing, authors and publishers would set a recommended list price, and earn 35-50% of that price.  Retailers could discount the book however they liked.

With Apple's entry, Amazon was forced to double the previous ebook royalty they paid authors from 35% to 70%.  With the advent of agency, Amazon was forced to hand authors and publishers more control over pricing.  Later that year, Smashwords was able to get other ebook retailers to give our authors agency terms as well.  Yay!

2011 was another phenomenal year of ebook sales growth.  Indies started hitting retailer and national bestseller lists with increased frequency, and with every year that passed indies were capturing more and more share of the ebook market.  More yay!

Indie authors proved that it was possible to self-publish with pride, professionalism and commercial success. 

Indies didn't just imitate the best practices of traditional publishing, they started to innovate and invent the new best practices for ebook publishing.  Publishers began looking to indies for inspiration.

The democratization of publishing was here and everyone was happy, right?  Wrong.

It now appears that we've traded one gatekeeper for another.  Boo.

The Beginning of the End of Indie Authorship?

When I look back at my predictions for 2017, most of those predictions came true or are still coming true.

And then I wondered, if we continue in this direction, where does it take the indie author movement?

I think it takes us to the end of the indie authorship as we imagine it.

It's a dark future where writers can still self-publish, but one marketplace holds all the readers captive, and that marketplace's business model is entirely dependent upon commoditizing everything it sells.

In this dystopian future, participants can still pat themselves on their backs and call themselves indie authors if it makes them feel good.  After all, they're still choosing to publish where they publish.   But the emerging truth of the matter is that these indies have lost their independence because if they jump away from that dominant marketplace, there might be no there there to jump to.

It's a future where the other ebook sellers have been decimated and have either gone out of business or become irrelevant.  It's a future where no other ebook retailer can build a profitable business.

Let's Celebrate Dependence Day, December 8, 2011

No, that's not a typo.  Yes, I'm being a bit sarcastic.

When the history books of the indie author movement are written 20 years from now, historians may point to December 8, 2011 as the day that indie authors lost their independence.

Until that day, every retailer was welcoming self-published ebooks into their stores, gave authors control over their pricing, and paid up to 70% list.

It was also the day that Amazon, the world's largest online bookseller, decided that these indie authors were becoming too powerful and too valuable to roam wild.

December 8, 2011 was the day Amazon launched KDP Select and began stripping indies of their independence.

The independence of indie authors wasn't stolen from them.  Instead, indies were coaxed, prodded, browbeaten, extorted and tricked to gradually surrender it.

It was a brilliant strategy in retrospect.  Convince indie authors to hand over exclusive distribution rights to Amazon for short 3-month (auto-renewing) increments.

As I warned the day Amazon announced KDP Select (read it here), the scheme would slowly starve Amazon's competitors of books and customers, and make authors more dependent upon a single retailer.

Then on July 14, 2014, Amazon introduced Kindle Unlimited which offered customers unlimited book reading from a catalog of titles sourced almost entirely from indie ebooks enrolled in KDP Select.  A key feature of KU is that the author's list price is irrelevant.  You're compensated less than one half penny per page read.

Today, over one million indie ebooks are exclusive to Amazon via KDP-Select and KU.  Those books act like leeches to slowly drain other booksellers of their lifeblood.

Amazon aggressively promotes KU to its customers. It encourages them to read books for free with KU.  Readers of indie ebooks now have over one million reasons to never purchase another single-copy ebook again. The day KU launched, I warned authors of the potential implications (read it here).

Authors who now derive 100% of their sales from Amazon are no longer indie authors.  They're dependent authors.   I suppose we have indie authors and de-authors now.

Where to from Here?

You may feel at times like you're just one vote, or that you're a victim of forces more powerful than you.

But your vote matters because just like in politics, the election for your future will be greatly contested by those who want to exert power over you.

The challenge here is that although you're an integral participant within this grand indie author movement, there's no collective organization.  No representative body looks out for our interests.  We're all free agents.  We're divided and conquered.

There are great organizations, companies and writer associations out there that advocate for authors, but none have the reach or power to harness collective action.

Every indie author is out there trying to make their way as they search for readers.  From 50,000 feet, it looks like hundreds of thousands of cats moving in random directions searching for mice.

Someone figured out how to herd the cats.

A single mousetailer has cornered the market for mice.  All the cats run there.

But there aren't enough mice for all the cats, so the mousetailer proclaims that only a select few can now have preferential hunting privileges.  All you have to do is surrender your independence.

Can't Indies say No to Dependence?

It's not too late for self-published authors to reclaim their independence.

Authors could kill KDP Select tomorrow, along with its KU spawn, by simply refusing to participate.  KU would collapse overnight (or within three months) if all the books disappeared.

The problem is that there's always another author or publisher standing in line to replace the author who refuses to participate.  Another author who's willing to drop their pants lower for the chance to reach those captive readers.  This plays into Amazon's business model of forcing producers to offer ever-lower prices, and to earn an ever-lower percentage of those prices. 

At this point, it's clear that the publishing industry (I'm including everyone here - publishers, retailers, indies, myself and everyone else in the industry) has shown itself inept and incapable at organizing a cohesive, effective response to Amazon.  Instead, the industry complains about Amazon's dominance while continuing to surrender more independence to Amazon every day.

The industry in its desperation to reach readers has become its own worst enemy.

Now large publishers - the only ones who hold collective bargaining power on behalf of the world's bestselling authors - tip toe around Amazon, fearful that if they look at Amazon cross-eyed their preorder buttons will disappear and their authors will blame the publisher for not keeping their books on Amazon's virtual shelves.

Indies fear that if they don't succumb to KDP Select exclusivity, they'll reach fewer readers.

Odd how indies are repeating the same mistakes as publishers.

I don't blame authors who participate in KDP-Select.  I blame Amazon for putting authors in this position.

Although many indies are bravely staying wide on principle (hello Smashwords authors!), many more have thrown principle to the wind and stand ready to surrender more flesh and dignity if it allows them to step higher in visibility so they can continue to put food on their family's table. 

It's a sad state of affairs when indies are forced to devote more creative energy toward pleasing Amazon's corrupt algorithms than to pleasing readers.

Fair competition at Amazon does not exist.

The KU Scam

In 2017 there was an uproar in the indie community decrying all the scammers that were stealing money out of the KU pot.  Lets be clear - the problem is real.

Scammers were manipulating Amazon's algorithms and page-counting methods to artificially inflate the page reads, earnings and sales rank of certain books.  That meant less money and less visibility for other KU participants.

What most of these indies failed to realize, however, was that KU itself is a scam.  KU is an artificial construct designed to strip pricing power away from authors so Amazon can offer ever-lower prices to its customers.  In the long run, it's great for Amazon but not so great for authors.

KU steals visibility and sales opportunity from non-participating authors and hands it to participating authors.  KU participants are trampling their fellow indies. 

Imagine a giant's thumb pressing down on a perfectly buoyant boat and slowly sinking it, as the passengers frantically step over one another to reach the last gasps of oxygen.  Guess who plays the roles of giant and passenger?

It doesn't have to be this way.

Time to Break Things Up?

Stepping back, this isn't just an Amazon phenomenon.  It's part of a larger problem and a larger trend where a few large tech company platforms (Google with search, Facebook with social media, Amazon with ecommerce) have amassed so much power that it's become a matter of self-preservation for them to continue doing what they're doing.  In the process, they're stifling innovation and preventing fair competition.

Prof. Scott Galloway of NYU has had some great insights into this problem of these too-powerful platforms.  He's been waging a lonely campaign in recent months calling for government intervention to break up these companies and restore fair competition.

He argues that government regulation is not the socialist thing to do - it's the pro-competitive thing to do.   By breaking these companies up and restoring fair competition, it would unleash a new wave of innovation.  See also his Ted talk.

Save us Margrethe Vestager

It's time for government regulators to step in and restore fair competition.  It's time to break up Amazon. 

Monopolies and monopsonies (of which Amazon arguably wears shades of both) are not illegal.  What's illegal is when a company wields its dominance to stifle fair competition.

Amazon as an ecommerce juggernaut has become so powerful that other companies can lose billions of dollars in market cap in a matter of minutes at the mere rumor Amazon might enter their business.  Amazon has become so dominant across so many areas of commerce that investors are reluctant to invest in companies that may one day have to compete against Amazon.

Fair competition is broken.

Amazon practices predatory pricing by operating its business at break even.  Amazon doesn't need to make money in books, whereas your local bookstore or favorite non-Amazon ebook retailer can't stay in business if all the profit in bookselling is flushed down Amazon's toilet.

Bookstores can't survive when Amazon can coerce its author and publisher suppliers to offer Amazon better prices, or worse, as we see in the indie ebook space with KDP Select, put a gun to the head of authors and force them to deny other retailers the ability to sell their books.

It's unlikely regulatory action will come any time soon from the United States.  The US government is horribly broken at the moment.  Even though Donald Trump is no fan of Jeff Bezos, regulation appears anathema to him and his base at the moment. 

Regulatory action is more likely to come out of Europe, and specifically from this brave woman, Margrethe Vestager, the European Union's competition commissioner.

I'm imagining Margrethe Vestager's face pasted on the head of Obi-wan Kenobi.  Princess Leia is pleading, "Save us Margrethe Vestager, you're our only hope."

But the big question, especially for indie authors who depend on their book income to make ends meet, is whether reform will come in time before everyone is drowned in the boat Amazon is deliberately foundering.

It doesn't need to be this way.  No other retailer forces exclusivity.  No other retailer punishes the author for refusing to go exclusive.  No other retailer strips pricing control away from authors, or takes their rights for 3-month auto-renewing increments of time.

It's unclear how pure-play bookstores can remain in business in an environment where the same consumers who scream bloody murder about bookstore closures forget their own complicity by browsing at their local bookstore before buying at Amazon.

Amazon's not evil. They merely feed our insatiable gluttonous appetites for lower costs and greater consumption. 

I could even argue that Amazon is the victim of its own success.  Amazon's business model got it here, and now they can't turn back.  The moment they start raising prices to earn a fair profit is the moment they lose their competitive edge.  Or it's the moment they invite anti-trust action.

In the meantime, these low prices come on the backs of Amazon's suppliers. 

Authors can't outsource their writing to China or Mexico.  The satirical April Fool's dystopia I painted a couple years ago  (see "Kindle Power Bucks") about authors paying to be read at Amazon is becoming reality.

Will Authors to Take Back their Independence?

It's not too late for authors to take back their independence, but time is running out.

Like I said above, indie authors have the power to kill KDP Select tomorrow simply by opting out.

But will they?  Many of us in the indie movement have been warning about the long term implications of KDP Select since it first came out.  Yet these warnings have fallen on deaf ears because readers are the oxygen of writers. 

So while it's possible for authors to reclaim their independence, it's looking unlikely the community is willing to endure the pain necessary to extricate themselves from this situation.  The retailer ecosystem that once worked so hard to support them is fading, dying a death of a thousand cuts.

This is why authors can't have nice things.

The Silver Lining in this Dystopian Picture

Despite the dark picture I painted above, I remain optimistic about he future of indie publishing.  I remain confident that one way or another, the stars will align for authors to rise up and take back their futures.  It's unlikely to be next year or the year after, but eventually the pain of this dependency will cause a backlash.

In the meantime, if my words above depress you, I want to leave you with this one other bit of optimism before we move on to the predictions.

Book publishing is a multi-billion dollar global business.  The size of the market could drop 50% tomorrow and you'll still have amazing opportunities to achieve all of your writerly dreams.  These opportunities will still be 1,000 times greater than the opportunities you had prior to the rise of the indie author movement that took root in 2007 and 2008.

Every retailer except Amazon could abandon the ebook market and you'll still have the opportunity to reach readers.

Readers aren't going to stop reading books.  Your book is unique.  Although it's possible to commoditize reading pleasure with KU, your book will always offer something compelling that readers will pay for, IF you demand to be paid for it.

If you value your publishing independence, fight for it.

2018 Publishing Predictions

I see sunshine and clouds for 2018.  Let's do the bad news first and then we'll wrap with the good news.


1.  2018 will be another challenging year for the book industry - There's no way to sugar coat it so I won't.  Book publishing is in a slow structural decline.  Books are media.  They're a bundle of paper or a bundle a digital bits and bytes that carry stories and knowledge.  They entertain, inform and inspire.  Now think about the competition for books.  The answer to that is basically, "all media."  Books are competing for consumers' ever-fragmented attention against other media forms for entertainment, escapism and knowledge-building.  These media forms include social media, cable television, streaming media services like Netflix or Spotify, video games, YouTube, podcasts, print magazines, and anything else that occupies our attention.

2.  The glut of high-quality low-cost ebooks will get worse - In the old days of print publishing, the number of books in circulation was artificially constrained by the production output of traditional publishers, and by the shelf space available at brick and mortar retailers.   Since ebook retailer shelf space is virtually unlimited, ebooks need never go out of print.  This means that every day from this day forward, there will be more books occupying virtual shelves and competing for a readership whose attention is increasingly fragmented across multiple media forms.

3.  Barnes & Noble is sick and will get sicker - I love Barnes & Noble.  They're our second-largest sales channel after Apple iBooks.  The ebook team at B&N is excellent.  But their ebook business is in trouble.  It's shrinking every year, and that shrinkage makes it difficult for them to give the business the investment it requires.  The company is further distracted by activist shareholders that are agitating for the company's sale.  This will distract B&N from its main priority - it needs to refocus on becoming the best bookseller it can be.

4.  Kobo's sales will falter - Kobo, an internationally-focused mid-sized ebook retailer, has been one of the strongest performers in the ebook space over the last four years.  While other retailers slipped and lost market share, Kobo was the little engine that could.  They were smart to get into the business of powering other retailer's ebook stores, and partnering up with indie brick and mortar stores.  Kobo has also had great success supporting indie authors, whose books now account for a sizable percentage of their store's sales.  Yet I don't see how they'll be able to keep their customers long term when they're competing against a retailer that has over 1 million indie ebooks locked up and inaccessible to Kobo's customers.

5.  Devaluation pressures will persist - Publishing is on figurative fire but the industry doesn't see the smoke yet.  Large publishers look at Kindle Unlimited and think, "not a threat to me, those books are all dreck."  Yet Amazon's success with KU is placing considerable devaluation pressure on ebooks.  Publishers should read Clayton Christiansen's Innovators Dilemma.  A lot of those KU books are dreck, but KU has such a large critical mass of titles it offers an incredible value for consumers.  There will always be a truly unlimited collection of 5-star books for readers to choose from. You can bet KU subscribers are purchasing fewer traditionally published books as a result. 

6.  Single-copy ebook sales will decline - If readers can derive more hours of reading pleasure per dollar at KU than they can from buying single-copy ebooks, then single-copy ebook sales will decline not just at Amazon but at every ebook retailer.

7.  Romance authors will feel the most pain from KU - Romance readers are the most amazing readers.  These are the readers that read a book a day.  These readers will migrate to the unlimited reading of subscription services, for which KU is the only significant provider as of today.

8.  Large traditional publishers will reduce commitment to romance - I'm hearing from large publishers that they're questioning their commitment to romance and are considering ceding that market to self-published authors.  One told me, "There's no way we can build a business selling $1.99 romance ebooks."  I think it would be a mistake for publishers to do this, because romance authors are typically the early-movers in terms of trend-setting.  Indie authors dominate romance ebooks, but the indies of other genres are coming on strong.  Are publishers going to abandon sci-fi, fantasy, horror, mysteries and thrillers too?  The large publishers should embrace romance, not abandon it.

9.  Email list fatigue - One of the most powerful platform-building tools for indie authors is the private mailing list.  A lot of indie authors will see their email lists shrink this year as readers attempt to retake control of their inboxes.

10.  Pressure will build to drop author royalties - Indie authors celebrate their ability to earn 70% list on their ebooks, but this royalty rate will become increasingly untenable as Amazon's competitors fall by the wayside.  Remember how it was Apple's entry into the market that forced Amazon to raise royalties?   With fewer viable retailers, Amazon's now in the driver's seat for author royalties.  If they drop the payouts at KDP, other retailers will be forced to follow suit to keep their costs competitive.


2018 won't be all doom and gloom.  Let's look at some bright spots.

11.  Audiobooks will be a big story in 2018 - Audiobooks were the fastest growing segment of the book industry last year, and I think this will continue in 2018.  Audiobooks make books accessible to more readers by opening up new hours of the day for book consumption.  You can enjoy audiobooks while you're doing other things, whereas reading text requires your full undivided attention.

12.  Audible will face increased competition - At present, Amazon has a virtual monopoly on audiobooks though its Audible division.  They've stripped authors and publishers of all pricing control and pay paltry royalty rates.  I think 2018 will be the year authors and publishers begin to stand up and revolt.  A key catalyst for this revolt could be Apple.  Up until about a year ago, Apple was bound by an exclusive supplier arrangement to only sell audiobooks sourced by Audible.  Now that that agreement is over, will Apple rise up and foster more competition?  Even if Apple does nothing, other forces are organizing to take on Audible's hegemony over audiobooks.

13.  Readers will still pay for books worth reading - One of the big takeaways from this year's Smashwords Survey was that we found our bestselling authors were able to increase prices without undermining unit sales.  $4.99 has joined $2.99 and $3.99 as pricing sweet spots.  This tells me that authors who build devoted followings have pricing power.  Their readers will follow them and stick with them as they move up from ultra-low prices to prices that are still really low.  $4.99 is a great deal for a great book!  This also indicates that a lot of authors are probably selling themselves short by pricing too low, or by participating in a certain subscription service that only pays them 1/2 penny a page.  Episdode 7 of my Smart Author podcast explores the 2017 Smashwords Survey.

14.  New subscription services will be introduced - In 2017, Kobo made moves to launch its own ebook subscription service to compete against KU.  Scribd has been doing subscriptions for a long time.  At present, B&N and Apple don't offer subscription services.  I think new subscription services are inevitable as retailers counter the threat posed by KU.  The advent of more subscription services represents a potentially slippery slope.  At present, Scribd is the only provider with an author-friendly model where the author is paid a percentage of their list price.  But as we saw back in 2015 when Scribd had to drop romance, over-consumption can break the subscription model if readers read too much.  Amazon's response to this challenge, as was Kobo's response, was to pay authors out of a shared pool.  In this way, the retailer could balance its subscription revenue against the expense of providing those books.  I've never been a fan of such pool-based models because they strip pricing control away from the author and can contribute to devaluation.  I'll have my eyes open in 2018 for author-friendly subscription services that can pay authors more than they're getting at Amazon but without the exclusivity restrictions.

15.  Calls will grow in the US for antitrust action against Amazon - This was one of my long shot predictions from last year, and I'm bringing it back because I think it's becoming a growing inevitability.  The US government so far has shown no inclination to restore fair competition to publishing.  In fact, their bone-headed decision a couple years ago to charge publishers and Apple with pricing collusion only played into Amazon's hands.  But now that Amazon is aggressively disrupting other industries, from grocery and consumer retail to healthcare and transportation, I've got to imagine that the CEOs of the largest most powerful publicly traded companies in the US are going to start directing their lobbyists in Washington, DC to put some controls on Amazon.   If the European Union can make some progress bringing these powerful platforms to heel, it might give DC the backbone it needs.

16.  Indies will reassert control over platform - Many indies have grown frustrated over the last few years at Facebook.  After indies devoted significant time and money to build their followings at Facebook, Facebook pulled a bait and switch and started charging authors to reach their friends and followers.  More indies will take steps in 2018 to form a closer, more direct relationships with their readers because as indies are learning, if someone else controls your access to readers, they can tax that access or take it away.

17.  Indie authors will take a closer look at podcasting to reach new readers - My limited experience of doing about a dozen episodes of the Smart Author podcast has opened my eyes to the power of this medium.  I'm seeing greater opportunities for indie authors to use podcasting, just as they'll use audiobooks, to make their words more accessible to new audiences.  If you visit Apple Podcasts and click to their Arts category, you'll find examples of the potential for these two media forms to come together.  You've got authors who read their books (like Scott Siglar who's been doing it for years, ever since the Evo Terra's Podiobooks was around), authors who perform their own books, performers who perform public domain classics, my own serialization of the forthcoming 2018 edition of the Smashwords Book Marketing Guide, and more.

I hope everyone has a safe and happy New Year's celebration.  I look forward to working with you in 2018 to change the world one indie ebook at a time.

Check out my annual Smashwords Year in Review and 2018 Preview post, also out today.

Summary of prior publishing prediction posts by Mark Coker:

2017 Predictions (Published December 31, 2016)

2016 Predictions (Published December 31, 2015)

2015 Predictions (Published December 31, 2014)

2014 Predictions (Published December 30, 2013) and Huffington Post (Published January 7, 2014)

2013 Predictions (Published Dec 21, 2012)

2011 Predictions at GalleyCat (published Dec 28, 2010)

10-Year Predictions at GalleyCat (published Jan 4, 2010)

Friday, December 29, 2017

Smart Book Marketing Starts with a Solid Foundation

Every structure and every enterprise requires a strong foundation upon which to build, grow and thrive.  The foundation contains the DNA that predetermines much of an enterprise's destiny.

The same holds true for an author's marketing strategy.  Without a solid foundation, an author's marketing program lacks purpose and direction.  It can become rudderless, ineffectual an inefficient.

Most authors launch their first book without giving their marketing foundation adequate consideration.

The good news is that it's never too late to reinforce your foundation so you can build a marketing program that's more purposeful, more organic, more effective and more efficient.

Today on episode 11 of the Smart Author podcast, you'll learn 23 tips to bolster your marketing foundation and set the stage to achieve your full potential.

You'll learn actionable ideas for author brand-building, knowledge-building, platform-building and distribution:  

  • Brand-building - The author is the brand.  Consumers buy brands they admire and trust.  Learn how to improve your brand awareness and brand perception.
  • Knowledge-building - In the search for marketing advantage, many authors find themselves on a treadmill, always chasing the next ephemeral shiny object.  Learn how to focus on what matters most - the evergreen best practices that will work just as well 10 years from now as they work today.
  • Platform-building - Platform is your ability to reach your target audience.  Learn new ideas to grow your brand and reach more readers.
  • Distribution - Much of book discovery is serendipitous.  If your book isn't in the store, the reader goes home with a different author's book.
This is part two of my six-part audio serialization of the new 2018 edition of the Smashwords Book Marketing Guide.  The ebook for 2018 edition of the Smashwords Book Marketing Guide will release in late January upon the conclusion of this six-part audio serialization.

Subscribe to Smart Author today so you don't miss a single episode.

Visit the Smart Author hub page for links to full transcripts of each episode.

Where to listen and subscribe:

Apple Podcasts



Google Play Music


YouTube (audio)



Smart Author hub page (Listen over your web browser) 

Friday, December 22, 2017

Smashwords End of Year Sale Starts December 25

Mark your calendar!

On Christmas day we kick off our first annual Smashwords End of Year Sale.

Already, 30,000 indie ebooks and nearly 6,000 authors are enrolled to participate with deep discounted ebooks priced at 25%-off, 50%-off, 75%-off and FREE.   We expect thousands of more authors and books to join the sale in the next few days.

We'll offer an incredible selection of the best in indie fiction and non-fiction.

The sale starts December 25 and ends at midnight Pacific the evening of January 1.

The first few days after Christmas mark the biggest ebook selling days of the year as millions of readers around the world unwrap their new e-reading devices and smart phones start loading them with new ebooks to read.  Let's help these readers read!

We'll promote the sale to over one million readers at Smashwords.  Like our other high-profile sales such as Read an Ebook Week in March and the Summer/Winter Sale in July, we'll also promote it prominently on the Smashwords home page and across thousands of participating book pages.

To enroll, visit today where you can enroll your books in the various discount levels. These discounts are exclusive to the Smashwords store and don't affect prices at other retailers.  Participating authors and publishers can modify their discount levels at any time between now and the end of the sale.

As with all sales events at the Smashwords store, this is a collaborative marketing event where authors help authors. Every participating author, through the promotion of their own books, amplifies the opportunity for fellow authors as readers stuff their carts chock full with deep-discounted ebooks from their favorite indie authors.

If you're a reader, be sure to check in with the sale daily because new exclusive deals will join the sale each day. 

With every ebook you buy, you're directly supporting the hard work of these writers and small independent presses.  Smashwords pays royalties of up to 80% of the list price, which means more of the reader's dollar goes to directly to the author and publisher.  The royalty level for the Smashwords store is based on dollar size of the customer's shopping cart.  It's common for customers of our exclusive sales to load their carts full with dozens and sometimes hundreds of books.  This means even 99-cent ebooks often earn authors and publishers up to 80% list during our sales.  Indie authors earn only 35% list for such low priced books at Amazon.  Thanks for supporting Smashwords authors and publishers!

Happy holidays, everyone.  May your 2018 be blessed with more time to read!

Smart Author Podcast Begins Six-Part Audio Serialization of New 2018 Edition of Smashwords Book Marketing Guide

Today on episode 10 of the Smart Author Podcast I kick off part one of my six part audio serialization of the new 2018 edition of the Smashwords Book Marketing Guide.

This is a Smart Author exclusive.  Smart Author listeners will be the first to gain access to these new marketing insights and recommendations.

I'll air one part each week through the end of January, and then after the last part airs I'll release the new ebook everywhere for free.

The 2018 edition of the Smashwords Book Marketing Guide represents my most extensive revision yet.  It's been completely restructured and updated.  It features a new introduction, two dozen new marketing ideas, updates to prior recommendations, and a new "Deep Dives" chapter that offers in-depth guidance on developing your social media strategy, working with beta readers, and how to earn free press coverage.

In part one, available now, I introduce this six-part series, provide a high level overview of key book marketing concepts, and then present chapter one which describes over 20 free book marketing tools at Smashwords.

In the next episode coming next week, Episode 11, we start digging into my expanded checklist of 65 book marketing ideas.  I'll cover the first 23 which pertain to author brand-building, book launch preparation, and knowledge-building.

If you haven't yet subscribed to Smart Author, consider doing so today.  By subscribing at one of the outlets below, it makes it easier to listen to all the episodes in the right order, and you'll be the first to gain access to future episodes.

Where to listen and subscribe:

Apple Podcasts



Google Play Music


YouTube (audio)



Smart Author hub page (Listen over your web browser)

Friday, December 8, 2017

Revisiting The Indie Author Manifesto

As an indie author, you're participating in a global cultural movement that's turning the world of book publishing upside down.

Today on the Smart Author Podcast, I take a fresh look at the indie author movement by examining it within the context of the centuries-old struggle for free expression.

Back in 1450, the introduction of Gutenberg's printing press enabled mass production and communication of the written word. The printing press sparked enormous social, cultural and political upheaval as those in power sought to control free expression by controlling the printing press.

In this episode, I carry the story forward to the present day and explain how ebooks helped democratize book publishing by putting the printing press in the hands of all writers.  Ebooks empowered writers to reach readers without running the gauntlet of agent and publisher gatekeepers. 

I end the episode by reading and dissecting The Indie Author Manifesto, which I first wrote and published here on the Smashwords blog back in 2014.  Back then, The Indie Author Manifesto was my attempt to articulate and celebrate the ethos behind this emerging class of writer - the Indie Author.  It was fun to revisit the Indie Author Manifesto almost four years later.

When we look at the indie author movement through the lens of history, it's fascinating to consider how gatekeepers in various forms have come and gone over the centuries, yet the battle over free expression continues.

History shows that words have value, and whenever something has value there will be those who try to control that value in ways that aren't always aligned with your free expression.

Who are the new gatekeepers?  Maybe I'll tackle that question in a future episode. 


Here's where you can listen:

Apple Podcasts



Google Play Music


YouTube (audio)



Smart Author hub page (Listen over your web browser)