Saturday, July 24, 2010

How Indie Ebooks will Transform the Future of Book Publishing

On July 9 in New York I gave a presentation to a group of students participating in NYU's Summer Publishing Institute.

The topic was how indie ebooks will transform the future of publishing.

The presentation is embedded at the bottom of this page for your Powerpointing pleasure.

I started the presentation by quoting lyrics from Rosetta Stoned, possibly one of the best Tool songs ever written. The song is about an ordinary guy who's abducted by space aliens. The aliens tell him:

"You are the Chosen One,
the One who will deliver the message.
A message of hope for those who choose to hear it
and a warning for those who do not."

The lyric basically summed up my presentation to these hundred or so students, all recent grads from around the country who hope to land careers in publishing.

I told them I believe the opportunities for authors and publishers to reach readers are greater today than they've ever been in history. The challenge these future captains of the publishing industry face, I said, is to help publishers take advantage of the change, rather than become victimized by it.

As I explained, some publishers are taking a bunker mentality to this change. They're handing their business decisions over to risk-averse bean counters, and adopting policies and practices detrimental to their authors (fewer acquisitions, fewer risks on unknown or unproven authors, less marketing support) and readers (DRM, artificial ebook scarcity, high prices). Some of these practices that are causing them to act less like publishers, which then causes authors to ask the simple question, "why do I need a publisher?"

I talked about how publishers for the last century or so controlled the means of book production and book distribution. They determined what readers read. In the new world order, now starting to unfold with ebooks, their oligapolistic grip is waning.

The future belongs to the indie author, who can now gain access to the same digital shelves as their traditionally published brethren. With ebooks (and with a little help from Smashwords), access to the digital shelves of major ebook retailers is now becoming fully democratized.

Publishers have a bright future too, if they play their cards right. To survive and thrive in this new world order, they need to serve their authors better than their authors can serve themselves.


Speaking of Bunkers...
Next month, I'm sitting on a panel for the GigaOm Bunker conference in San Francisco, speaking to a related topic, "Disintermediation in Publishing." Should be interesting. I know there's a knee-jerk tendency among some authors to believe that with this huge trend of democratization-of-everything, and the shift in power to indie authors, that authors are best served by cutting out all the traditional middlemen (agents, editors, publishers, distributors, bookstores, etc). Not so, IMHO.

If the middleman adds value to your publishing exploits, they're a catalyst and a partner, not a parasite. Retailers, for example, earn every penny of their margin by connecting book buyers to your books. I'm amazed this epiphany isn't universal. Seems like every week I see some clueless person on a message board comment, "don't sell through retailers, just sell the book on your own web site and keep all the margin for yourself". That short-sighted strategy is about as smart as opening a taco stand on a deserted island. Distributors, which connect your books to bookstores, add value as well (I'm biased, since Smashwords is an ebook distributor).

Tuesday, July 13, 2010

Smashwords Publishes 15,000th Indie Ebook

Smashwords announced an important milestone today. Late Sunday evening, an indie author published the 15,000th title at Smashwords.

We've experienced tremendous growth in the last two years, thanks to the trust and confidence placed in us by nearly 7,000 indie authors and publishers around the world.

A lot has changed in the last two years. Indie authors are starting to earn the respect they deserve. We still have a long way to go, however.

It helps that more and more indie authors are stepping forward to share their success, and in the process they catch the attention of the industry and spark the imagination of fellow indie authors who can now build upon the success of these early breakout hits. Many of you have been inspired by the success of J.A. Konrath, who diligently shares his indie publishing experiences at his blog, The Newbie's Guide to Publishing.

Today, I have another indie author star to present to you: Smashwords author Brian S. Pratt. In the single month of June, Mr. Pratt earned over $4,000 for himself at just one Smashwords retailer, Barnes & Noble. His books have occupied the top 100 Sci-Fi & Fantasy titles at B&N for several months.

Now before your eyes blur with visions of dancing cherry plums, remember Pratt's experience is atypical for most authors, whether indie-published or traditionally published. However, as I view the sales reports coming in from our retail partners, it's encouraging to see that some of you are starting to earn some decent income. We'll report a new batch of retail sales reports to Smashwords authors the last couple days of this month, concurrent with our Q2 royalty payments. Some of you will be pleased, and others disappointed.

These financial successes aside, it's important to realize that the promise of monetary gain is the wrong reason to write a book. Many of our indie authors don't sell more than a couple copies. Luckily for book lovers everywhere, most writers write for reasons different than publisher's publish.

The other week, I was speaking with someone who has a retired friend who self-published the family's most cherished kitchen recipes, and their intended audience was not the world at large - it was their children, grandchildren, and their family's future generations. Is this book, which may only ever be read by immediate family members, any less valuable to the world because it lacks a business plan? I think not.

What excites me most about this indie author revolution is the unlimited, unexpected possibility it creates as we work at Smashwords to unleash the creative talents of indie authors.

Traditional publishers have always been challenged to predict which books will become commercial successes. They acquire books they think they can sell. In my view, the Achilles heel of traditional publishers is their myopic fixation on commercial potential. Sure, they have businesses to run, and Manhattan sky rise rents to pay. And yes, they employ brilliant and generous people who are passionate about books. Yet because they're running businesses limited by decades-old business models and cost structures, they're not able to take risks on every author. Nor do they want to.

I created Smashwords so I could take a risk on every author, including the author who writes for an audience of one. Because our platform is self-serve and extremely automated, we enjoy a low cost structure that enables this risk-taking, and also allows us to return up to 85% of all net sales back to the author or publisher.

Critics of self-publishing point to the incredible amount of drek that gets published when you let authors decide what to publish. My response: So what? I blogged about this last year when I addressed the Smashwords Community Filter.

Last month on a publishing mailing list I follow, a participant captured the prevalent concern about the volume of self-published material, and what it means to the future of publishing:

"...And we will be inundated in very cheap bad books. By bad I mean, unedited or poorly edited, badly positioned and largely unmarketed titles. By inundated I mean that it will be very difficult to find the good books in all of the content made available (a problem that we already suffer from but looks to be multiplying). And a very real difficulty in finding and creating an audience for the few good books that will be made available."

Hugh McGuire of BookOven and Bite Size Edits responded with a brilliant observation, one that fits perfectly with my vision of Smashwords and the future of indie authorship:

All this defines pretty well the challenges, well-met, in the world of the web - where anyone can publish what they want in a blog, the vast majority of it is uninteresting to the vast majoriiy of readers (which is why most blogs have readerships of 1-2 people) ... Blogs are, by the numbers, a vast sea of junk.

And yet.

And yet - as a reader, I constantly find wonderful stuff to read on blogs. I read many of your blogs, I read NYTimes blogs, I read BoingBoing - which usually points me to other blogs; I follow Twitter links to more blogs I have not heard of - almost exclusively now I find good blog posts to read through Twitter.

But, still, given the overwhelming preponderance of junk, how is it that I only read wonderful stuff on the web?

The answer is in the link. The link creates a currency for readers and writers to surface wonderful stuff. In the earlier days of blogging, links were an essential part of the ethic: we read each other, we pointed to the stuff we liked; people pointed back. Crucially, you could "see" when someone pointed to you (referrers, technorati, google alerts). And crucially, Google built a kind of reputation exchange, based on the link: the more links you got, the more "important" you were to Google's search; the more important you were to Google's search, the more heavily-weighted your links were in Google's algorithms - conferring your importance to others.

This created an ecosystem of readers and writers, that grew to the point that now blogs are a fact of life - and come in all flavours and shapes, from Samuel Pepys' diary, to the Tools of Change Blog, to Paul Graham, to cat-pictures and everything in between.

Fundamentally, though, the stuff in blogs - and in "books" - is not anything in particular. Blogs - like books - are just a means to transfer words from someone's fingers tips into someone else's eyeballs. Blogs made it easy for anyone to do that. Enter an era of more terrible and irrelevant writing than the world has ever seen. Enter, also, an era of more wonderful and important writing than the world has ever seen.

The good stuff gets found. If there is one thing the web is brilliant at, it's getting millions of people - billions? - to sift through junk to find what is valuable.

What do you think? What's your measure of success?

To read our full press release from this morning, access it here.


Image credit: Worldle

Wednesday, June 30, 2010

Smashwords Launches Second Annual July Summer/Winter Sale

It's July 1, which means it's summer in the Northern hemisphere and winter in the Southern hemisphere.

It also means it's time for the second annual Smashwords Summer/Winter Sale, where readers can find hundreds (and within days, thousands) of ebooks on sale with great savings of 25%-off, 50%-off, 75%-off, and 100%-off (free).

Smashwords authors and publishers can enroll their books now by clicking here to the enrollment page, where you'll find all your Smashwords books. Simply click the radio button corresponding to the coupon level you want.

All enrolled books will receive inclusion in the special Summer/Winter Sale catalog on the Smashwords homepage, and will also be included in special sale catalogs in Stanza on the iPhone and iPod Touch, and in Aldiko on Android devices.

After you enroll, you can use one of the following global coupon codes to promote your book to fans on Facebook, Twitter, online message forums, social networks, your private mailing lists or your blog.

Smashwords Ebook Coupon Codes for the July Summer/Winter Sale:

SWS25 - 25% off
SWS50 - 50% off

SWS75 - 75% off

SW100 - 100% off

The sale starts now and runs through July 31. If you're a reader, check the sale catalog often, because new titles are being added to the promotion every day. Enjoy!

Tuesday, June 29, 2010

Smashwords Partners with Wattpad to Create New Publishing Opportunities for Indie Authors

In a joint press release issued today, Smashwords and Wattpad announced a partnership that will open up new publishing opportunities for thousands of indie authors around the world.

If you're not familiar with Wattpad, they operate one of the largest social networks for writers and readers. Writers at Wattpad upload free stories, serialized stories and works-in-progress, and readers comment. It's a great opportunity for authors to share their writing, gain feedback and build fan followings. I first mentioned them in the comments section of my post earlier this month on serialized ebooks.

Consider Wattpad as a smart complement to your overall publishing strategy. Unlike Smashwords, Wattpad doesn't sell books. But whereas Smashwords prohibits works-in-progress, Wattpad and their large community of readers welcome works-in-progress. Like Smashwords, they invite authors to publish free, complete stories as well.

Reach your Beta Readers at Wattpad
If you think about it, book authorship involves a multi-step process. You brainstorm, plan, conceptualize, start writing, stop writing, pull your hair out, start writing again, revise, remove more hair, revise, edit, edit, pray your hair grows back, and so on until you have a finished work.

If you don't involve test readers during the revision process, you're missing out on a golden opportunity to improve your work. I call these early readers your "beta readers."

When my wife and I were writing our novel, Boob Tube, we cherished our beta reader feedback. We'd complete a major rewrite, show it to beta readers, then revise again. The best beta readers are people you don't know, because they'll give you the most honest feedback. Our favorite feedback came from our most vocal critics - those who would identify flaws in our writing style, character development or storyline. With each beta reading round and revision, our book grew better and stronger.

If Wattpad was around when we wrote our book, we would have used them.

Use Wattpad to reach your beta readers and gain new fans. Once your story is finished and ready for prime time, bring it to Smashwords for publication and distribution. Then re-engage with the WattPad community as you develop your next book.

So, what's involved in this partnership? Smashwords and Wattpad have added cross-promotional integration between the two services. Wattpad writers can add a direct hyperlink to their Smashwords author page so fans at Wattpad can purchase their finished works as multi-format ebooks. Smashwords authors can post their works-in-progress, free books and serialized books at Wattpad to reach new readers. After you open your Wattpad account (Go to Wattpad.com), you can link your Wattpad page to your Smashwords page. Next, click to Edit Profile in your Smashwords Account tab to link your Smashwords author page to your new page at Wattpad. Got that? The cross links make it easy for your fans at both Smashwords and Wattpad to discover your full spectrum of work.

More coming between Smashwords and Wattpad. Stay tuned...

Sunday, June 6, 2010

Are Serialized Ebooks a Bad Idea?

Charles Dickens didn't invent serialized novels, but he's certainly one of the best known authors to use the serial approach.

Whereas the traditional story has a beginning, a middle and an end, the serial novel is often characterized by the never-ending middle. The author starts the story, and then releases new installments over time.

I wonder what Charles Dickens would think of serialized ebooks. The topic is on my mind today because when I woke up this morning and looked at the Smashwords home page, it was dominated by five installments of a single ebook, each about 10,000 words.

The other day, I asked another author to stop posting his series of 2,000 word ebooks.

At Smashwords, we have a strict policy of only publishing complete, finished works. If you want to publish a partial book, or a work-in-process, we don't want it, because it doesn't fit with our mission of connecting a reader's eyeballs and wallet to the finished works of our indie authors and publishers. If a customer purchases an unfinished, incomplete or partial work, they feel ripped off.

Yet we face a quandary with serialized books. They occupy a grey area. They technically don't comply with our terms of service, unless each serialized chunk can stand alone as a complete story. But whose job is it to judge whether a story is complete or not, or long enough to qualify as a standalone work?

I created Smashwords to eliminate gatekeepers, not to become one. I don't want to stand in the way of an author's creative expression, or fail to serve a reader's desire for serialized works.

So I wondered, are readers interested in serials? Am I wrong to discourage serials on Smashwords?

To gauge reader interest, I posted a short query over at Smashwords Site Updates, inviting Smashwords customers to share their opinions. Concurrent with that post, I posted an online poll at MobileRead, where I asked readers to share their opinions on serialized ebooks.

The early results surprised me. With only 36 votes recorded so far, 91% of respondents claim they either avoid reading serialized ebooks, or they never read them. It'll be interesting to watch how the numbers shake out once the vote count approaches a more statistically significant sample size.

The comments at MobileRead are even more interesting. Many readers there are passionately opposed to serialized ebooks.

The initial results indicate I'm probably correct to continue discouraging serialized ebooks at Smashwords. We're unlikely to outright ban them, because we don't want to get into that gatekeeper role of determining what's complete, and what's not.

My hunch is that Darwin's natural selection, powered by reader preferences, will prevent serialized ebooks from catching on. Most writers write to attract readers, not repel them.

Why do most readers hold serialized books in such disdain, as my unscientific poll appears to indicate? If I distill the essence of the initial MobileRead comments, as well as the private emails I've received today, it boils down to these four reasons:

  1. Lack of immediate gratification - If you enjoy a book, you want to finish it now, not later.
  2. Risk - You fear investing money in the serials, only to have the author abandon the project and leave the story unfinished.
  3. Cost - A serialized book can be much more expensive than a complete book.
  4. Inconvience - It's easier and more convenient to download a single file than multiple files.
One Smashwords publisher, who asked to remain anonymous, emailed me this interesting idea:
If serialization of ebooks is permitted, it should only be after the author submits the entire book: then, and only then should the online publisher allow the chapters to be sold piecemeal... possibly on some standardized/automated periodical basis, like once a week.
If we were ever to embrace serialized books at Smashwords, I think his approach is equitable to all and makes sense. It would free us from gatekeeping and allow us to enable distribution and merchandising with a fully automated, author-opt-in technology solution. We like automation. However, given the apparent lack of interest in serialized ebooks, for the time being we have bigger fish to fry. And on that count, stay tuned. Cool stuff in the works.

Click here to cast your vote in my MobileRead serialization poll. The poll will close in two months.


Image credit: Wikipedia, photo of a young Dickens. For more on Charles Dickens, see his Wikipedia page. Click here for the Wikipedia page on serialized literature. Learn about Stephen King's well known ebook serialization experiment on the Wikipedia page for his book, The Plant.

Friday, May 21, 2010

Are Copyright Statements Copyrightable?

Ironic. Has the Smashwords License Statement, a unique creation of yours truly, been pirated?

Should a copyright statement have copyright protection? It's an interesting question.

When we launched Smashwords two years ago and created the Smashwords Style Guide, we also created the Smashwords License Statement, the statement we recommend all authors insert into their copyright sections of their ebooks.

It reads as follows:

Smashwords License Statement

This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each person. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.

Other than a couple minor word tweaks (suggested by eagle-eyed Smashwords authors), it has remained largely unchanged since we introduced it.

The other day I noticed an upstart competitor appropriated (mis-appropriated?) the Smashwords license statement as their own by replacing Smashwords.com with their own web site. I've seen authors and publishers do the same.

When we created it, it marked a departure from the traditional copyright statement found in most print books and early ebooks. I drew from my background in the software industry and my view that ebooks should be licensed similar to software.

It also abandoned the then-common fire and brimstone warnings of steep monetary penalties for copyright infringement by instead taking a kinder, gentler approach to copyright enforcement.

My view is that piracy is a bad thing, though the biggest threat to authors isn't the cloak and dagger pirate who hides out on underground torrent sites. The bigger threat (if it's truly a threat at all) is accidental piracy. It's your enthusiastic reader who loves your book, and because they love it they want to share it with their friends so they can love it too.

Since book sales are driven by, and dependent upon, word of mouth, we want to encourage customer-driven promotion. The Smashwords license statement acts as a trojan horse. If customers accidentally (illegally) share a Smashwords book with their friends, their friends are gently reminded they have a moral (and implied, legal) obligation to support the author of that work.

I have no intention of discouraging people from using our license statement. Consider it in the public domain.


Image credit: Wikimedia Commons, showing Rembrandt's, "Moses mit den Gesetzestafeln," a.k.a. "Moses with the tablets of law." Interestingly, while we think of one of the ten commandments as "you shall not steal," according to this Wikipedia page it was originally intended to refer to slavery, and the stealing of people.

Thursday, May 20, 2010

Weighing Ebook Distribution Options

Math is funny thing. When you look at numbers from one angle, they tell one story, and from another direction they tell a different story.

I bop around the MobileRead, Kindleboards and Amazon message boards whenever I get a chance, and it's always fun to read what people are saying or speculating about Smashwords.

We have a lot of loyal fans out there, and for that I am grateful beyond words. Though sometimes, it can be tough to read the comments.

A few times during the last couple months I've run across authors complaining they don't sell many books on Smashwords compared to Amazon. I've seen authors pull their titles for this reason. Or there will be authors considering publishing on Amazon instead of Smashwords.

There's some fallacious thinking going on here, so I'll address a few points.

1. If you're publishing a print book, would you refuse to sell your book at Borders or your local indie bookstore because B&N is so much larger? Of course not. Then why would anyone think Amazon/Smashwords is an either/or situation? It's not. As an author, you should maximize your distribution points, not minimize them.

2. AMZN vs. SW sales: It shouldn't really be a surprise that most authors who publish in both places sell more on Amazon. After all, according to Alexa, the traffic ranking service (owned by Amazon), Amazon's traffic is 720 times greater than Smashwords, and of course Kindle customers can purchase books wirelessly there so it's more convenient. Therefore, if you're selling 720 books at Amazon for every book you sell at Smashwords, I'd conclude we're keeping pace. Or maybe a better number is 300 to 1, since Amazon sells toaster ovens, refrigerator water filters and underwear too (I get mine at Amazon, don't you?) If these or similar ratios always held true, it would mean many Smashwords authors who publish in both places should be selling millions of dollars worth of books on Amazon. But they're not. Why? Because some authors on Smashwords are getting a better yield (sales per X number of visitors) on Smashwords than on Amazon. My point isn't to knock Amazon. They're awesome, and every author should be there, either directly or through us (our books aren't there yet). My point is math. The next time someone pontificates their great epiphany that they're selling more at Amazon than anywhere else, offer them a math lesson.

3. As one smart poster pointed out, when you put your book on Smashwords, you're also distributing it to many other retailers. We're currently distributing to B&N, the Apple iBookstore, Aldiko, Stanza and Kobo, and our Sony feed is (hopefully) mere days from going live (yes, we're behind schedule!). In the next 12 months, you'll see many more retailers added to our roster of distribution points.
So bottom line, if you're not working with Smashwords, I hope you at least find another route to get your books to additional points. If not, you're selling yourself short.

Oh, and for loyal readers who read this far, a teaser treat: I analyzed our Apple sales yesterday and was pleased how the sales are trending for each of the first seven weeks. Chart at left. Not included are the free book downloads. A handful of Smashwords authors are getting thousands of downloads a week. We'll start adding this data into the sales dashboards in the next couple months.

Speaking of trending, Smashwords titles are starting to climb the charts elsewhere in the ebookosphere. Congratulations to Smashwords author Ruth Ann Nordin, whose novel, An Inconvenient Marriage, is the #4 best-selling book at Kobo today. She's beating out titles from Harlequin, St. Martin's Press, Penguin, Little, Brown and HarperCollins. Sure, her list price is only $.99, but at that price her 47 cent royalty is probably equal or higher than what the #5 Harlequin author is getting for their $7.99 list price book. Also congratulations to Smashwords author Bill Clem, whose $1.99 book, Microbe, is at #12 on the list (was #10 minutes ago).

Folks, a quiet revolution is taking place here.


Image source for scale: Wikipedia Commons